đź“ś TERMS OF SERVICE

Last Updated: March 2026
Memory’s Afterlife LLC

1. Acceptance of Terms

By accessing or using Memory’s Afterlife (“Company,” “we,” “us,” or “our”) and its digital vault services (the “Service”), you agree to be bound by these Terms of Service.

If you do not agree to these Terms, you may not use the Service.

2. Description of Service

Memory’s Afterlife provides secure digital storage for personal memories, documents, photos, videos, and related digital assets (“Vault Content”).

Users may designate beneficiaries and configure release conditions for controlled future access.

We do not provide legal, fiduciary, estate planning, or trust services.

The Service is intended as a digital archive platform and does not replace a legally executed will or estate instrument.

3. Account Registration

You agree that:

  • All registration information is accurate and current

  • You are at least 18 years old

  • You are responsible for maintaining account confidentiality

  • You are responsible for safeguarding login credentials

  • You are responsible for keeping beneficiary information accurate

We are not liable for losses resulting from:

  • Lost credentials

  • Inaccurate beneficiary information

  • Unauthorized account access caused by user negligence

4. Subscription & Billing

Access to Vault storage requires an active paid membership.

Payments are processed securely through third-party providers such as Stripe.

By subscribing, you agree:

  • Subscriptions renew automatically unless canceled

  • Annual plans are billed once per year

  • Monthly plans are billed monthly

  • Cancellation does not retroactively refund past billing cycles unless within the 30-day guarantee window

Failure to maintain active payment may result in:

  • Upload restrictions

  • Grace period status

  • Account suspension

  • Eventual vault purge after defined retention periods

5. 30-Day Satisfaction Guarantee

New subscriptions are eligible for a full refund within 30 days of initial purchase.

Refund requests must be submitted through support.

Refunds may result in account termination and deletion of associated vault data.

6. Storage & Data Retention

While we implement industry-standard security and redundancy measures, we do not guarantee:

  • Uninterrupted service

  • Perpetual storage

  • Immunity from data loss

  • Recovery from catastrophic infrastructure events

Users are strongly encouraged to maintain independent backups.

We reserve the right to:

  • Enforce storage limits

  • Restrict uploads exceeding plan capacity

  • Remove content exceeding plan limits

  • Permanently delete vault data after defined retention periods following account termination or non-payment

7. Beneficiary & Vault Release

Vault release may occur through:

  • Manual administrator verification

  • Platform-defined triggers

  • Account status events

Release links:

  • Are time-limited

  • May be single-use

  • Expire automatically

We are not responsible for:

  • Beneficiary negligence

  • Misuse of release links

  • Forwarded release links

  • Third-party access after release

  • Disputes among heirs or family members

We reserve the right to request documentation before release.

8. User Responsibilities

You agree:

  • You own or have rights to uploaded content

  • You will not upload illegal material

  • You will not upload copyrighted content without authorization

  • You will not upload malware or harmful code

We reserve the right to remove content violating these rules.

9. Prohibited Conduct

You may not:

  • Attempt unauthorized access

  • Circumvent security measures

  • Reverse engineer or decompile the platform

  • Perform automated scraping

  • Launch denial-of-service attacks

  • Abuse upload APIs

Violations may result in immediate termination.

10. Intellectual Property

The Service, platform design, codebase, workflows, and release mechanisms are the intellectual property of Memory’s Afterlife LLC.

Users retain ownership of their uploaded Vault Content.

11. Limitation of Liability

To the maximum extent permitted by law:

Memory’s Afterlife shall not be liable for:

  • Loss of data

  • Emotional distress

  • Loss of sentimental value

  • Service interruptions

  • Third-party misuse after release

  • Indirect or consequential damages

Our total liability shall not exceed the total amount paid by you in the preceding 12 months.

12. No Estate Planning Guarantee

The Service does not replace:

  • A will

  • A trust

  • Probate planning

  • Legal estate instruments

Users are encouraged to consult licensed legal professionals.

13. Account Suspension & Termination

We may suspend or terminate accounts for:

  • Non-payment

  • Fraud

  • Abuse

  • Policy violations

  • Illegal content

We may delete vault data following defined retention periods after termination.

14. Force Majeure

We are not liable for failure to perform due to events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Cyber attacks

  • Infrastructure failures

  • Government actions

15. Modifications

We may update these Terms at any time.

Continued use of the Service constitutes acceptance of updated Terms.

16. Governing Law

These Terms shall be governed by the laws of the State of Maryland, United States, without regard to conflict of law principles.

17. Contact

Memory’s Afterlife LLC
support@memorysafterlife.com