Privacy Policy

🔐 Privacy Policy

Effective Date: 3/19/2026
Website: https://memorysafterlife.com

1. Who We Are

Memory’s Afterlife LLC (“Memory’s Afterlife,” “we,” “our,” or “us”) provides secure digital archive storage services that allow users to preserve personal files and designate beneficiaries for controlled future release.

This Privacy Policy explains how we collect, use, store, and protect your information.

2. Information We Collect

A. Account Information

When you register for an account, we collect:

  • Name

  • Email address

  • Account credentials

  • Subscription plan details

  • Beneficiary information (if provided)

B. Payment Information

All payments are processed securely through Stripe, Inc.
We do not store full credit card details on our servers.

Stripe may collect:

  • Billing name and address

  • Payment method information

  • Transaction history

Stripe’s Privacy Policy:
https://stripe.com/privacy

C. Files You Upload

When you upload files to your vault, we store:

  • File name

  • File size

  • File type

  • Upload timestamp

  • Associated account ID

Your files are stored securely using Wasabi Technologies cloud storage infrastructure.

Files are:

  • Private

  • Encrypted in transit (HTTPS)

  • Accessible only through secure, signed URLs

We do not publicly expose user-uploaded files.

D. Automatically Collected Data

We may collect:

  • IP address

  • Browser type

  • Device information

  • Login timestamps

  • Upload/download activity logs

This information is used for:

  • Security monitoring

  • Fraud prevention

  • System diagnostics

3. How We Use Your Information

We use collected information to:

  • Provide vault storage services

  • Process subscriptions and renewals

  • Enforce storage limits

  • Send billing notifications

  • Deliver storage warnings

  • Process beneficiary release workflows

  • Respond to support inquiries

  • Prevent fraud and abuse

We do not sell personal data.

4. Data Sharing

We share data only with essential service providers:

Stripe

For secure payment processing.

Wasabi Technologies

For encrypted cloud storage infrastructure.

Email Service Provider

For transactional emails such as:

  • Account confirmations

  • Billing receipts

  • Storage warnings

  • Estate verification emails

We do not share user vault content with third parties except:

  • When legally required

  • When required to complete a verified beneficiary release process

5. Data Retention

We retain account information:

  • While your subscription remains active

  • During any grace period

  • As required for legal or financial compliance

Uploaded vault files remain stored:

  • While your subscription is active

  • During applicable grace periods

If your account is permanently deleted:

  • Associated vault files are permanently removed from storage

  • Billing records may be retained as required by law

6. Beneficiary & Estate Release Data

If you designate a beneficiary:

  • We store the provided beneficiary information securely

  • We may contact beneficiaries during a verified release process

  • Verification steps are required before any data release

We reserve the right to request documentation to verify claims before releasing any vault content.

7. Security

We implement industry-standard safeguards including:

  • HTTPS encryption

  • Secure authentication

  • Access controls

  • Private cloud storage architecture

  • Signed URL file access

  • Audit logging

No system is 100% immune to risk, but we take reasonable measures to protect your data.

8. Cookies

We use cookies to:

  • Maintain login sessions

  • Remember user preferences

  • Improve performance

You may disable cookies in your browser settings, but some features may not function properly.

9. Your Rights

You may:

  • Access your account information

  • Update your personal details

  • Request export of your personal data

  • Request account deletion

Requests may be submitted through your account dashboard or by contacting support.

10. Refund Policy

We offer a 30-day satisfaction guarantee on new subscriptions.
Refund requests must be submitted within 30 days of initial purchase.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact

Memory’s Afterlife LLC
Email: support@memorysafterlife.com
Website: https://memorysafterlife.com