🔐 Privacy Policy

Effective Date: 3/19/2026
Last Updated: 6/26/2026
Website:

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1. Who We Are

Memory’s Afterlife LLC (“Memory’s Afterlife,” “we,” “our,” or “us”) provides secure digital archive storage services that allow users to preserve personal files and designate beneficiaries for controlled future release.

This Privacy Policy explains how we collect, use, store, protect, and delete your information.

2. Information We Collect

A. Account Information

When you register for an account, we collect:

Name
Email address
Account credentials
Subscription plan details
Beneficiary information, if provided

B. Payment Information

All payments are processed securely through Stripe, Inc. We do not store full credit card details on our servers.

Stripe may collect:

Billing name and address
Payment method information
Transaction history

Stripe’s Privacy Policy:
https://stripe.com/privacy

C. Files You Upload

When you upload files to your vault, we store:

File name
File size
File type
Upload timestamp
Associated account ID

Your files are stored securely using Wasabi Technologies cloud storage infrastructure.

Files are:

Private
Encrypted in transit using HTTPS
Accessible only through secure, signed URLs

We do not publicly expose user-uploaded files.

D. Automatically Collected Data

We may collect:

IP address
Browser type
Device information
Login timestamps
Upload and download activity logs

This information is used for:

Security monitoring
Fraud prevention
System diagnostics
Improving app performance and reliability

3. How We Use Your Information

We use collected information to:

Provide vault storage services
Process subscriptions and renewals
Enforce storage limits
Send billing notifications
Deliver storage warnings
Process beneficiary release workflows
Respond to support inquiries
Prevent fraud and abuse
Maintain app security and reliability

We do not sell personal data.

4. Data Sharing

We share data only with essential service providers needed to operate Memory’s Afterlife.

Stripe

Stripe is used for secure payment processing.

Wasabi Technologies

Wasabi Technologies is used for secure cloud storage infrastructure.

Email Service Provider

We use an email service provider for transactional emails such as:

Account confirmations
Billing receipts
Storage warnings
Beneficiary or estate verification emails

We do not share user vault content with third parties except:

When legally required
When required to complete a verified beneficiary release process
When necessary to provide the secure storage service requested by the user

5. Data Retention

We retain account information:

While your subscription remains active
During any applicable grace period
As required for legal, tax, billing, or financial compliance

Uploaded vault files remain stored:

While your subscription is active
During applicable grace periods
Until deleted by you or permanently removed through an approved account deletion request

If your account is permanently deleted:

Associated vault files are permanently removed from active storage
Account access is disabled
Beneficiary information connected to the deleted account is removed where applicable
Billing records may be retained as required by law

6. Account Deletion

You may request deletion of your Memory’s Afterlife account at any time.

To request account deletion, visit:

https://memorysafterlife.com/delete-account/

You may also contact us at: support@memorysafterlife.com

When you request account deletion, we may ask you to verify your identity before deleting the account. This helps protect your private vault content from unauthorized deletion requests.

After a verified deletion request is processed:

Your account access will be removed
Your uploaded vault files will be deleted from active storage
Your beneficiary information will be removed where applicable
Your subscription may need to be canceled separately through the payment provider if required

Some limited information may be retained if required for legal, tax, fraud prevention, security, billing, or compliance purposes.

7. Beneficiary & Estate Release Data

If you designate a beneficiary:

We store the provided beneficiary information securely
We may contact beneficiaries during a verified release process
Verification steps are required before any data release

We reserve the right to request documentation to verify claims before releasing any vault content.

8. Security

We implement reasonable safeguards including:

HTTPS encryption
Secure authentication
Access controls
Private cloud storage architecture
Signed URL file access
Audit logging

No system is 100% immune to risk, but we take reasonable measures to protect your data.

9. Cookies

We use cookies to:

Maintain login sessions
Remember user preferences
Improve performance

You may disable cookies in your browser settings, but some features may not function properly.

10. Your Rights

You may:

Access your account information
Update your personal details
Request export of your personal data
Request account deletion
Contact us with privacy-related questions

Requests may be submitted through your account dashboard, through the account deletion page, or by contacting support.

11. Children’s Privacy

Memory’s Afterlife is intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

12. Refund Policy

We offer a 30-day satisfaction guarantee on new subscriptions. Refund requests must be submitted within 30 days of initial purchase.

13. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact

Memory’s Afterlife LLC
Email: support@memorysafterlife.com
Website:

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